Undock window, put computer to sleep, comes back as blank window

Undock window, put computer to sleep, comes back as blank window

avatar

When I undock a screen, put my computer to sleep, then wake it up, the undocked screen is blank, and there's no way to reconnect to the last session in that window (have to close it and reopen). Is that supposed to be the case? Seems like a slight annoyance.

All Comments (4)

avatar

Hello,

We will try to reproduce your issue.


Best regards,

Mark Beausejour

avatar

Hello,

I've discussed this with our QA Team and we think we may have a solution to your issue.

When your computer goes to sleep, the connection is lost therefore when you wake it up, the screen is blank.

In File -> Options -> Types, please set the option Keep tab page opened on disconnect to True;



Best regards,

Mark Beausejour

avatar

Not quite. Still doesn't work, and now I have tabs that stay open after logging out (of course, that's what it's designed for...).

Any other suggestions?

avatar

Hello,

Could you please send us a recording with your phone so we can see the steps you take to recreate this?


Best regards,

Mark Beausejour