Navigation Pane non-operational
Hello,
I recently triggered the RDM feature to reset the layout.
Once the process was complete the Navigation pane had disappeared.
In an attempt to get it back I go to View ribbon. The option for Navigation Pane is already selected, so I deselect it.
I then reselect it, but nothing changes.
I have also attempted repair using a downloaded installer of 13.6.6.0, (the installer downloaded during the update process was not found and was unavailable for local repair without downloading from Devolutions site)
I have also attempted full uninstall, download of old customer installer of v13.5.6.0, and then update again to v13.6.6.0.
This also has not worked.
I have attempted to reset the layout again to no avail.
I have attempted hiding other parts of the UI and they always return although for some reason now the Dashboard is empty and does not include any othe the usual shortcuts
I am currently in a position where I am unable to view my navigation pane and saved connections
I am assuming this is some kind of bug.
I am currently unable to make use of my RDM installation :\:
All Comments (5)
Update:
In an effort to continue my work I was forced to attempt drastic measures.
I uninstalled RDM entirely
I cleaned the registry of all occurrences or mentions of Devolutions
Did the same on C: drive
Then reinstalled from a custom installer created fro an RDM installation on a PC from on of my team members.
This seems to have solved the issue on my system, but I am still pretty convinced that it was a result of a bug so I would suggest your continued attention to this matter as it was a serious time-waster and inconvenience
Hello,
If the navigation doesn't display the sessions, there's a few solutions that you can try to resolve the issue;
Sorry about the situation that you have encounter.
Best regards,
Jeff Dagenais
Hi,
Me and a colleague of mine have this issue too, after using the "Reset Layout" function.
Deleting the .lyt files worked for us.
Regards,
Kim Hjelset
Serit IT Partner Møre
Thanks Jeff, wish I had thought of that earlier.
The issue has not returned, but if it does I can be smarter next time
Same the .lyt file deletion worked for me as well
Had a big red X in my favorites navigation panel....