CSV synchronizer issue

avatar
tp
Disabled

Hi,

I'm trying to create structure, using CSV synchronizer, with servers like below:

Hosting
---> London
------> Server1
---> Paris
------> Server2

CSV file:

Host,Name,Template,ConnectionType,ConnectionSubType,SubMode,Group,Username,Domain,Password,Description,URL
,Hosting,,Group,,,,,,,,
,London,,Group,,,Hosting\,,,,,
,Paris,,Group,,,Hosting\,,,,,
server1,server1,,Microsoft Remote Desktop (RDP),,,Hosting\London\,,,,,
server2,server2,,Microsoft Remote Desktop (RDP),,,Hosting\Paris\,,,,,

But after import, I'm getting structure like in attached picture.


Could you please check if there is a bug or if I'm doing something wrong ?

rdm.PNG

All Comments (5)

avatar

Hello,

What version of RDM are you using?

What data source type are you connected to? If it is Devolutions Password Server, what version are you using?

Best regards,

Érica Poirier

avatar

Hi Erica, RDM is in 13.6.5 version.

Data source - Microsoft SQL Server.

avatar

Hello,

Could you please try with the following .csv file? This should work perfectly without specifying folder (Group) entries.

Host,Name,Template,ConnectionType,ConnectionSubType,SubMode,Group,Username,Domain,Password,Description,URL
server1,server1,,Microsoft Remote Desktop (RDP),,,Hosting\London\,,,,,
server2,server2,,Microsoft Remote Desktop (RDP),,,Hosting\Paris\,,,,,

Best regards,

Érica Poirier

avatar

Hello,

I have been able to reproduce your issue and a ticket has been submitted to our engineering department. The ticket number is WIN-1034.
Please consider my previous post as a workaround.

Best regards,

Érica Poirier

avatar

Hello,

Sorry for the delay.


Could you please try the following? For each folder record, for the session type, please use Folder instead of Group. This should import the folder structure perfectly.

Here is a sample :

Host,Name,Template,ConnectionType,ConnectionSubType,SubMode,Group,Username,Domain,Password,Description,URL
,Hosting,,Folder,,,Hosting,,,,,
,London,,Folder,,,Hosting\London,,,,,
,Paris,,Folder,,,Hosting\Paris,,,,,
server1,server1,,Microsoft Remote Desktop (RDP),,,Hosting\London\,,,,,
server2,server2,,Microsoft Remote Desktop (RDP),,,Hosting\Paris\,,,,,

Best regards,

Érica Poirier