Windows VPN with PhoneBook (which is separate entry in RDM) => Remote Access error 623 - The system
Windows VPN with PhoneBook (which is separate entry in RDM) => Remote Access error 623 - The system
I get this error:
Remote Access error 623 - The system could not find the phone book entry for this connection.
For more help on this error:
Type 'hh netcfg.chm'
In help, click Troubleshooting, then Error Messages, then 623
Code:623
Before this was working perfectly. I think it stopped working because of recent updates (RDM and/or windows) ; but i dont know for how long it stoped working.
When i create the VPN manually in my PC is works fine.
All Comments (3)
Hello,
When you create the VPN manually, does this mean that you use the RASDIAL or RASPHONE command line tools?
Sometimes we must run it once for the signature to be accepted in the future.
Our current code simply saves the pbk to a temp folder and calls RASDIAL
Could you have a look at https://help.remotedesktopmanager.com/troubleshooting_microsoftvpn.htm
Error 623 is mentioned in our troubleshooting topic
Best regards,
Maurice
Thanks for the response. I got it working again; i think the 'VPN name' property was modified wongly by u user which caused the issue.
Note 1: the page https://support.microsoft.com/en-us/kb/170134 gives a 404 Exception (PageNotFound).
Note 2: the VPN name does contain a space character ; and it does seem to work
Thanks for the support.
Hello,
I'll send that along to our documentation team.
Thank you for taking the time for notifying us.
Best regards,
Maurice