Remote Desktop Manager Crashes

Remote Desktop Manager Crashes

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Sometimes, when there are several RDP sessions open (more than 10), RDM crashes when I attempt to open another session and a Windows Event Log is saved with the following information:



Faulting application name: RemoteDesktopManagerFree.exe, version: 4.6.0.0, time stamp: 0x5b0da689
Faulting module name: Windows.UI.XamlHost.dll, version: 10.0.16299.15, time stamp: 0x00f27b8f
Exception code: 0xc0000409
Fault offset: 0x0000000000001db1
Faulting process id: 0x8718
Faulting application start time: 0x01d40898043a0f6d
Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\RemoteDesktopManagerFree.exe
Faulting module path: C:\Windows\System32\Windows.UI.XamlHost.dll
Report Id: 25946155-eea6-4f33-a121-a0da42d34aa1
Faulting package full name:
Faulting package-relative application ID:



It is running on Windows 10 Pro with 32GB of RAM.

As a system administrator, this is quite annoying as I need to have several RDP sessions open at the same time so that I can apply Windows updates across multiple machines more easily.

Has anyone else had the same issue?

All Comments (2)

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Hello,

You seem to be experiencing the same issue reported here;

https://forum.devolutions.net/forum/topic29166-frequent-crashes-on-.aspx


Could you please try the FreeRDP engine to see if you encounter the same issue with this protocol?
To do so, go in File -> Options -> Types -> RDP and change the RDP engine to FreeRDP.



Best regards,

Marc Beauséjour

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Thanks. I will give that a try.