Remote Desktop Manager Free abruptly exits on a regular basis since upgrade to 4.6.0.0 64bit
After running for an hour or so, RDM4.6.0.0 free edition closes without warning or apparent interaction
Event viewer reports two issues:
Error 6/12/2018 10:10:46 AM .NET Runtime 1026 None
Application: RemoteDesktopManagerFree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFE1CA2FBD0
Stack:
Error 6/12/2018 10:10:47 AM Application Error 1000 (100)
Faulting application name: RemoteDesktopManagerFree.exe, version: 4.6.0.0, time stamp: 0x5b0da689
Faulting module name: msmpeg2vdec.dll_unloaded, version: 10.0.17134.1, time stamp: 0x31260b52
Exception code: 0xc0000005
Fault offset: 0x000000000015fbd0
Faulting process id: 0x51e8
Faulting application start time: 0x01d40263d88d7e7a
Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\RemoteDesktopManagerFree.exe
Faulting module path: msmpeg2vdec.dll
Report Id: bf881d98-9caf-4ae8-a440-1cdc8c5456b1
Faulting package full name:
Faulting package-relative application ID:
Info from crash report in windows:
Version=1
EventType=BEX64
EventTime=131731984762453084
ReportType=2
Consent=1
UploadTime=131731984836321344
ReportStatus=268435456
ReportIdentifier=15e6b123-a4f3-4ca1-81df-24ec2e2e84c1
IntegratorReportIdentifier=4d6f2ccf-9c52-4fa0-bb61-0a97a42de3d6
Wow64Host=34404
NsAppName=RemoteDesktopManagerFree.exe
OriginalFilename=RemoteDesktopManagerFree.exe
AppSessionGuid=00006390-0001-0006-428e-0cd14ef8d301
TargetAppId=W:0006055f22caa1ba228c133ae5b03594cc6c00000000!0000c6d86758c4eb17a5811299bb3313634521cd2d64!RemoteDesktopManagerFree.exe
TargetAppVer=2018//05//29:19:14:17!2c292!RemoteDesktopManagerFree.exe
BootId=4294967295
TargetAsId=1958
UserImpactVector=808452912
IsFatal=1
Response.BucketId=bb8628ad2ca58ca92a7caaaee3e04a2a
Response.BucketTable=5
Response.LegacyBucketId=1908588010222406186
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=RemoteDesktopManagerFree.exe
Sig[1].Name=Application Version
Sig[1].Value=4.6.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5b0da689
Sig[3].Name=Fault Module Name
Sig[3].Value=Windows.UI.XamlHost.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.17134.1
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=6e0ca433
Sig[6].Name=Exception Offset
Sig[6].Value=0000000000001e8c
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000007
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17134.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=1de7
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=1de7cbf6a236c48e209e0992d409b5c2
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8c33
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=8c335b2fd773a18f0514f3cf1f89b3dc
UI[2]=C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\RemoteDesktopManagerFree.exe
LoadedModule[0]=C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\RemoteDesktopManagerFree.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\sechost.dll
LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[9]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
LoadedModule[10]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[11]=C:\WINDOWS\System32\combase.dll
LoadedModule[12]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[13]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[14]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[15]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[16]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[17]=C:\WINDOWS\System32\USER32.dll
LoadedModule[18]=C:\WINDOWS\System32\win32u.dll
LoadedModule[19]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[20]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[22]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll
LoadedModule[24]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\1866ef955ae864919ec962208e869202\mscorlib.ni.dll
LoadedModule[25]=C:\WINDOWS\System32\ole32.dll
LoadedModule[26]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[27]=C:\Program Files (x86)\Dexpot\hooxpot64.dll
LoadedModule[28]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll
LoadedModule[29]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\7b8af246eabce27a912801308d1cb6e6\System.ni.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[31]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\wldp.dll
LoadedModule[35]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[36]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[37]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[38]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\c87246634dc08db3272ac5bdabb2b211\System.Drawing.ni.dll
LoadedModule[39]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\6cf375cca7e9bb6bd07d25d837a1f541\System.Windows.Forms.ni.dll
LoadedModule[40]=C:\WINDOWS\System32\shell32.dll
LoadedModule[41]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[42]=C:\WINDOWS\System32\shcore.dll
LoadedModule[43]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[44]=C:\WINDOWS\System32\profapi.dll
LoadedModule[45]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[46]=C:\WINDOWS\System32\FLTLIB.DLL
LoadedModule[47]=C:\WINDOWS\SYSTEM32\Wtsapi32.dll
LoadedModule[48]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\6f73a7282b4a9c76be02894ae9ecfaa0\System.Core.ni.dll
LoadedModule[49]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Data\7d2a9918dcb6a7087fac7c5267720c95\System.Data.ni.dll
LoadedModule[50]=C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[51]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[52]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\520b3b8a9c85d4c88fda34f98647cebf\System.Configuration.ni.dll
LoadedModule[53]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\a1e422ce82dd46b9573345d401223e81\System.Xml.ni.dll
LoadedModule[54]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml.Linq\d48deabb66864dcde4ad0138b9dac442\System.Xml.Linq.ni.dll
LoadedModule[55]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Manaa57fc8cc#\1daf405aad161e1ee41bf75126123237\System.Management.Automation.ni.dll
LoadedModule[56]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[57]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[58]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Web.Services\6587807341a4e4709de50bda0fa01243\System.Web.Services.ni.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[60]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.48_none_b4b2216a3cb4dd3e\comctl32.dll
LoadedModule[61]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[62]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.48_none_34799088504cf966\gdiplus.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[64]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[65]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[66]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[70]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runt73a1fc9d#\d10593179a0c7ebec40bf0fe8d9d6e6b\System.Runtime.Remoting.ni.dll
LoadedModule[71]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[72]=C:\WINDOWS\System32\psapi.dll
LoadedModule[73]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[74]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Comp46f2b404#\c34a151c43d865472ce3205988a2bfeb\System.ComponentModel.DataAnnotations.ni.dll
LoadedModule[75]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Data.Linq\64e6d4de4ccf307d21d1c1f17c9828e7\System.Data.Linq.ni.dll
LoadedModule[76]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Accessibility\47f73a9968939df71446e84144a3390b\Accessibility.ni.dll
LoadedModule[77]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\d8e3444d4734ba7c51aae48f70675dc8\WindowsBase.ni.dll
LoadedModule[78]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\bcb38d56c8cffa07211d8dc5bcb6e955\PresentationCore.ni.dll
LoadedModule[79]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll
LoadedModule[81]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[82]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsForm0b574481#\776b28617ae35a335b7df8ec737f3132\WindowsFormsIntegration.ni.dll
LoadedModule[83]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\2a8c97719e046d509f5e727546029a55\PresentationFramework.ni.dll
LoadedModule[84]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\0e7821a4991c4edc382b8f3feabb1da1\System.Xaml.ni.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\igdumdim64.dll
LoadedModule[87]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[88]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatioaec034ca#\8c43537829b1dc52cbf842b4dfd266a7\PresentationFramework.Aero2.ni.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\RichEd20.DLL
LoadedModule[90]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\msls31.dll
LoadedModule[92]=C:\Windows\System32\ieframe.dll
LoadedModule[93]=C:\Windows\System32\iertutil.dll
LoadedModule[94]=C:\Windows\System32\NETAPI32.dll
LoadedModule[95]=C:\Windows\System32\WKSCLI.DLL
LoadedModule[96]=C:\Windows\System32\NETUTILS.DLL
LoadedModule[97]=C:\WINDOWS\SYSTEM32\msIso.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[99]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[100]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[101]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[102]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[103]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[104]=C:\WINDOWS\system32\RMCLIENT.dll
LoadedModule[105]=C:\WINDOWS\system32\propsys.dll
LoadedModule[106]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[107]=C:\WINDOWS\system32\mmcshext.dll
LoadedModule[108]=C:\WINDOWS\system32\hhsetup.dll
LoadedModule[109]=C:\Windows\System32\thumbcache.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
LoadedModule[112]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Web\c55d4fb5548e4194bb752aa619851725\System.Web.ni.dll
LoadedModule[113]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\UIAutomationTypes\f27e53b17336b38e6b869d6e63361fdf\UIAutomationTypes.ni.dll
LoadedModule[114]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Transactions\9d1ba4f7e771155f834adade1d68499b\System.Transactions.ni.dll
LoadedModule[115]=C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[116]=C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\x64\SQLite.Interop.dll
LoadedModule[117]=C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9415_none_08e0c10ba840a28a\MSVCR90.dll
LoadedModule[118]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Serv759bfb78#\7e30990ef0b51dc06ed0c3be97df316b\System.ServiceProcess.ni.dll
LoadedModule[119]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Net.Http\86b65f082ee552ec9869c44c17a98847\System.Net.Http.ni.dll
LoadedModule[120]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runteb92aa12#\90ff7a411acb73529f6ba144c6b3868d\System.Runtime.Serialization.ni.dll
LoadedModule[121]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.ServiceModel\5b79143738efdc17869dbc227abc2dc2\System.ServiceModel.ni.dll
LoadedModule[122]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Numerics\024f9e7bf1a24943b7d8b08bf5675fb0\System.Numerics.ni.dll
LoadedModule[123]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Design\20aead858ef621c01fde5c960429b763\System.Design.ni.dll
LoadedModule[124]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Data14bed3a9#\162dcb8b51f36a959e0659575ffaccff\System.Data.Services.Client.ni.dll
LoadedModule[125]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Ente96d83b35#\13092a84d721fc3e1aedc0aea029f8f7\System.EnterpriseServices.ni.dll
LoadedModule[126]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Ente96d83b35#\13092a84d721fc3e1aedc0aea029f8f7\System.EnterpriseServices.Wrapper.dll
LoadedModule[127]=C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
LoadedModule[128]=C:\WINDOWS\SYSTEM32\httpapi.dll
LoadedModule[129]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[130]=C:\WINDOWS\System32\NSI.dll
LoadedModule[131]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[132]=C:\Windows\System32\rasadhlp.dll
LoadedModule[133]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[134]=C:\WINDOWS\SYSTEM32\wininet.dll
LoadedModule[135]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[136]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[137]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[139]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[140]=C:\WINDOWS\SYSTEM32\MSHTML.dll
LoadedModule[141]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[142]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[143]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[144]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
LoadedModule[146]=C:\Windows\System32\cryptnet.dll
LoadedModule[147]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[148]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[149]=C:\WINDOWS\SYSTEM32\MLANG.dll
LoadedModule[150]=C:\WINDOWS\SYSTEM32\srpapi.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\ieapfltr.dll
LoadedModule[152]=C:\WINDOWS\system32\msimtf.dll
LoadedModule[153]=C:\Windows\System32\jscript9.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[155]=C:\WINDOWS\SYSTEM32\d3d10warp.dll
LoadedModule[156]=C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Microsoft.mshtml\ac45d51ecc09ab46ca956552990f8237\Microsoft.mshtml.ni.dll
LoadedModule[157]=C:\WINDOWS\SYSTEM32\rasapi32.dll
LoadedModule[158]=C:\WINDOWS\SYSTEM32\rasman.dll
LoadedModule[159]=C:\WINDOWS\SYSTEM32\rtutils.dll
LoadedModule[160]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[161]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[162]=C:\WINDOWS\SYSTEM32\T2EMBED.DLL
LoadedModule[163]=C:\WINDOWS\System32\msxml3.dll
LoadedModule[164]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[165]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\webengine4.dll
LoadedModule[166]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[167]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[168]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[169]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[170]=C:\WINDOWS\system32\mstscax.dll
LoadedModule[171]=C:\WINDOWS\system32\pdh.dll
LoadedModule[172]=C:\WINDOWS\system32\MSACM32.dll
LoadedModule[173]=C:\WINDOWS\SYSTEM32\Mf.dll
LoadedModule[174]=C:\WINDOWS\SYSTEM32\Mfplat.dll
LoadedModule[175]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[176]=C:\WINDOWS\SYSTEM32\Mfreadwrite.dll
LoadedModule[177]=C:\WINDOWS\SYSTEM32\MFCORE.DLL
LoadedModule[178]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[179]=C:\WINDOWS\SYSTEM32\credssp.dll
LoadedModule[180]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[181]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[182]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[183]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[184]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[185]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[186]=C:\WINDOWS\System32\perfos.dll
LoadedModule[187]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[188]=C:\WINDOWS\system32\credui.dll
LoadedModule[189]=C:\WINDOWS\system32\tspkg.DLL
LoadedModule[190]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[191]=C:\WINDOWS\SYSTEM32\wincredui.dll
LoadedModule[192]=C:\WINDOWS\System32\windows.ui.creddialogcontroller.dll
LoadedModule[193]=C:\WINDOWS\system32\Windows.UI.Cred.dll
LoadedModule[194]=C:\WINDOWS\system32\wincorlib.DLL
LoadedModule[195]=C:\Windows\System32\InputHost.dll
LoadedModule[196]=C:\Windows\System32\Windows.UI.Xaml.dll
LoadedModule[197]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[198]=C:\Windows\System32\Windows.UI.Immersive.dll
LoadedModule[199]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[200]=C:\WINDOWS\System32\MSWB7.dll
LoadedModule[201]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[202]=C:\WINDOWS\SYSTEM32\winbio.dll
LoadedModule[203]=C:\Windows\System32\Windows.Media.dll
LoadedModule[204]=C:\Windows\System32\MFSENSORGROUP.dll
LoadedModule[205]=C:\WINDOWS\system32\directmanipulation.dll
LoadedModule[206]=C:\Windows\System32\threadpoolwinrt.dll
LoadedModule[207]=C:\WINDOWS\SYSTEM32\msftedit.dll
LoadedModule[208]=C:\WINDOWS\SYSTEM32\NInput.dll
LoadedModule[209]=C:\WINDOWS\SYSTEM32\winbioext.dll
LoadedModule[210]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[211]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[212]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[213]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[214]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[215]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PenIMC2_v0400.dll
LoadedModule[216]=C:\WINDOWS\System32\wisp.dll
LoadedModule[217]=C:\Program Files\Common Files\Microsoft Shared\Ink\tpcps.dll
LoadedModule[218]=C:\WINDOWS\SYSTEM32\oleacc.dll
LoadedModule[219]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrcompression.dll
LoadedModule[220]=C:\Windows\System32\Windows.UI.XamlHost.dll
LoadedModule[221]=C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\x64\EasyHook64.dll
LoadedModule[222]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[223]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[224]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[225]=C:\WINDOWS\System32\wshbth.dll
LoadedModule[226]=C:\Windows\System32\OneCoreCommonProxyStub.dll
LoadedModule[227]=C:\WINDOWS\System32\BioCredProv.dll
LoadedModule[228]=C:\WINDOWS\System32\ngckeyenum.dll
LoadedModule[229]=C:\WINDOWS\system32\MSIMG32.dll
LoadedModule[230]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[231]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[232]=C:\WINDOWS\System32\msvproc.dll
LoadedModule[233]=C:\WINDOWS\System32\CompPkgSup.DLL
LoadedModule[234]=C:\Windows\System32\msxml6.dll
LoadedModule[235]=C:\WINDOWS\SYSTEM32\cryptui.dll
LoadedModule[236]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[237]=C:\Windows\System32\Windows.UI.dll
LoadedModule[238]=C:\WINDOWS\SYSTEM32\languageoverlayutil.dll
LoadedModule[239]=C:\Windows\System32\bcp47mrm.dll
LoadedModule[240]=C:\Windows\System32\twinui.appcore.dll
LoadedModule[241]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
LoadedModule[242]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[243]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[244]=C:\WINDOWS\system32\FontGlyphAnimator.dll
LoadedModule[245]=C:\Windows\System32\Windows.Internal.UI.Logon.ProxyStub.dll
LoadedModule[246]=C:\WINDOWS\system32\CredProvDataModel.dll
LoadedModule[247]=C:\WINDOWS\System32\credprovhost.dll
LoadedModule[248]=C:\WINDOWS\System32\samcli.dll
LoadedModule[249]=C:\Windows\System32\Windows.Devices.Enumeration.dll
LoadedModule[250]=C:\Windows\System32\BiWinrt.dll
LoadedModule[251]=C:\Windows\System32\deviceassociation.dll
LoadedModule[252]=C:\Windows\System32\DDORes.dll
LoadedModule[253]=C:\Windows\System32\DefaultDeviceManager.dll
LoadedModule[254]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[255]=C:\WINDOWS\SYSTEM32\Windows.UI.Xaml.Controls.dll
LoadedModule[256]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[257]=C:\Windows\System32\Windows.Energy.dll
LoadedModule[258]=C:\Windows\System32\Windows.Graphics.dll
LoadedModule[259]=C:\WINDOWS\SYSTEM32\igd10iumd64.dll
LoadedModule[260]=C:\WINDOWS\SYSTEM32\igdusc64.dll
State[0].Key=Transport.DoneStage1
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OsInfo[0].Key=vermaj
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OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17134
OsInfo[3].Key=ubr
OsInfo[3].Value=48
OsInfo[4].Key=versp
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OsInfo[11].Key=ntprodtype
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OsInfo[14].Value=38477
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OsInfo[22].Key=bldtm
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OsInfo[23].Value=rs4_release
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FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=Remote Desktop Manager Free
AppPath=C:\Program Files (x86)\Devolutions\Remote Desktop Manager Free\RemoteDesktopManagerFree.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=BB51AEBC1015F7A8D72BF280A40D6E26
MetadataHash=-274569418
Hello,
We have received emails from a few customers back in December 2017 and they mentioned that RDM crashed since they have updated their Windows 10 to Windows 10 1709. As I can see, you are on 1803.
The faulting module was the same as you; msmpeg2vdec.dll_unloaded.
We found a potential fix from Microsoft via this website, because they have been able to reproduce the same crash with the same faulting module with the native Microsoft RDP (mstsc.exe)
https://partnersupport.microsoft.com/en-us/par_clientsol/forum/par_win/rdp-in-1709-crashes-connecting-to-any-windows-rdp/3b01a1a8-0063-4fa4-bf36-e7ae4b53f0d1?auth=1
The fix is available here - https://support.microsoft.com/en-us/help/4051963/windows-10-update-kb4051963
I would also like to know if you encounter the same issue using mstsc.exe?
Best regards,
Jeff Dagenais
Read through the partner link interesting read, but not helpful. The fix was not applicable to my system (my guess is I have applied that patch or am beyond its usefulness
also to note, I did not have this issue prior to upgrading to 4.6.0.0 64bit
Hello,
What OS are you running?
Have you tried to disable the Printer redirection in your RDP session(s)?
Best regards,
Jeff Dagenais
Hi, I am having the same problem, same module, same version: RDM4.6.0.0 64 bits, Windows 10 1803.
There is another error in event viewer just before the crash:
Application: RemoteDesktopManagerFree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF52B0FD10
@JF Drol,
Have you tried disabling the printer redirection in your RDP session?
Best regards,
Jeff Dagenais
Same issue here with Enterprise version 13.5.8 / Windows 10 x64 1803
Faulting application name: RemoteDesktopManager64.exe, version: 13.5.8.0, time stamp: 0x5aeb0399
Faulting module name: msmpeg2vdec.dll_unloaded, version: 10.0.17134.1, time stamp: 0x31260b52
Exception code: 0xc0000005
Fault offset: 0x000000000015fbd0
Faulting process id: 0x2878
Faulting application start time: 0x01d3ff5da2ff428e
Faulting application path: D:\Apps\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe
Faulting module path: msmpeg2vdec.dll
Report Id: c12c45ec-481b-4b44-b33c-6deee296ffd4
Faulting package full name:
Faulting package-relative application ID:
--------------------------------