Error while sending retrieve credential request. Error code : 400
When I use RDM 4.6.0.0 64bit with local data source (SQLite) I have no problem with automatically fill username and password in Chrome 67.0.3396.62 64bit but when I use RDM with Devolutions Online Drive I have this error message "Error while sending retrieve credential request. Error code : 400" in RDM Chrome Extension 6.0.2.0
Hello,
Have you tried restarting your workstation? This might solve the issue since it is only present in one of your Local Data Source.
Best regards,
James Lafleur
I noticed that if I restart the PC and manually execute (no automatic startup) RDM the error still remains, while if I restart only RDM the extension works fine.
P.S. I have 3 databases: 2 SQLite and 1 Devolutions Online Drive. The default source is Devolutions Online Drive and I don't change it when I launch RDM.
Hello,
In order for us to see the cause of this issue, could you please do the following:
1- Open RDM, go to Help -> Profiler
2- In the Performance Profiling window, go to the Debug Only tab and set the debug level to 23
3- Head to your Devolutions Web Login extension window and click on "Refresh"
4- In the Performance Profiling window, click on "Send to Support"
Best regards,
James Lafleur