Devolutions Web Login Problem

Devolutions Web Login Problem

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RDM = 13.5.8.0
DVLS = 5.0.2.0


Yesterday it works perfect.


Today ask me the addon in Chrome this :


Oh, You don't have any app selected yet!


The Firefox addon works with Remote Desktop Manager.
But the Devolutions Server login shows only a running circle.

The Test Connection in the options is positiv.

Regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

Devolutions Web Login running circle.jpg

Devolutions Web Login.jpg

All Comments (11)

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Hello,

Which version of the Devolutions Web Login are you using?

Best regards,

Érica Poirier

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Chrome 6.0.0.0
Firefox 5.3.1.0

Senior Network Consultant
Ostertag DeTeWe GmbH

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Hello,

After some test, you need to select which data source to connect DWL on it.

So please click on Devolutions Server and click on Save button.



Then, enter the URL of your DVLS and click on Save button.



Then, click on the Login button.




And enter your credentials in the following Login dialog to connect DWL on your DVLS instance.



Best regards,

Érica Poirier

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Thanks, now it works.

But, you use white icons with white borders on white background ?:)
My Problem was, i can't see the points, where i have to klick.

Regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

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Second Problem.
I've installed the newest Extension for Firefox and Chrome.
But RDM shows me Firefox not installed and Chrom is 6.0.0.0.

Regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

Extension Manager.jpg

Chome Extension.jpg

Firefox Extension.jpg

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Hello,
Could you verify now if the update version is fixed? Do you have a print screen of what you mean for the white button?

Regards

David Hervieux

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Is not fixed.
In Firefox and Chrome are the extensions 6.0.1.0 and the RDM shows me the same as before.

you can see on the screenshot, the point where you must klick, is above the Names.
But this is white. No Border or so.

And i've a new problem.
In Firefox and Chrome, when a open our Firewall and go to the vpn tunnels, the browser begin to hang up.
Firefox at least gives me a message (attached). The addon slows down the Firefox.
In Chrome, the only way is to close the window.

The CPU goes to 25% for the browser exe. Normally 5%.

If I disable the addon, everything is running normally

I deinstall the addons on both browser and install it new over RDM.

Now the RDM shows the right version number on Chrome.
But the hang up problem is still there.

Regards
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH

Devolutions Web Login Slows Browser.jpg

Devolutions Web Login.jpg

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Hi,

I am not sure what you mean with the white icons and no borders. There are three squares with grey icons and grey borders.

Regarding the extension that slowing down Firefox. I invite you to download DWL 6.0.2.0 at this address:
https://cdndevolutions.blob.core.windows.net/download/BrowserExtension/DevolutionsWebLoginFirefox.6.0.2.0.xpi

Best regards,

Olivier Désalliers

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On my PC, they are white with no borders.
IPS Panel :)

Senior Network Consultant
Ostertag DeTeWe GmbH

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Hi,

We will analyze this page to make sure it looks great on every monitors.

Thank you for this information.

Best regards,

Olivier Désalliers

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Version DWL 6.0.2.0 seems better as 6.0.1.0.
Thanks
Andreas

Senior Network Consultant
Ostertag DeTeWe GmbH