Hi,
I am using version 13.5.8.0 64bit and this issue is happening very often last time:
We have made some templates for entries which are often used, like this:
But it happens that if I want to add a new entry and the templates for the entries are gone, as you can see in the picture below. They appear in the navigation panel and if I delete them (in the navigation panel), the template is completely deleted, not only the entry in the navigation.
Navigation:
Am I doing something wrong or why do they dissapear in the templates list and appear in the navigation?
Best Regards
Stefan
This is really a strange bug. Do they all are database templates or local templates?
Regards
David Hervieux
They are all database templates.
The problem is also, that the bug isn't fixed when I restart the application. I need to delete the data source connection and connect it again to solve it. Otherwise it is not possible to use the templates to create new objects.
Hello,
What datasource are you using?
What permissions do you have set on your root?
Are you using an admin account or a restricted user account ?
When the templates are showing up in the treeview, if you right click them > View > Entry History, what do they all have in common ? A screenshot of 2 different template *entry history* could give us an idea of what's going on if you can provite it.
In the ribbon > Administration > Datasource settings > Offline, what is the offline mode set to ?
Regards,
Alexandre Roy
We are able to reproduce the issue and are investigating.
Stéfane Lavergne
While we investigate, CTRL+refresh will temporarily resolve the issue.
Stéfane Lavergne
It has been fixed internally. Should be released soon.
Best regards,
Stéfane Lavergne