RDM iPad/iPhone App & two factor

Published 8 years ago

Support Team,

I am not sure if this should be in the RDM forums or the DVLS forums, so here goes.

On our DVLS, we have radius two factor configured and it works well with RDM. However, with the iPad/iPhone app it will not prompt for the radius validation code, and therefore will not load any connections.

Is this a known issue? Is there a workaround to make radius two-factor work with the iOS app?

Thanks,
Sam

All Comments (4)

Mathieu Morrissette

Published 8 years ago

Hi,

I'm currently investigating your issue.

Best regards

Mathieu Morrissette

Mathieu Morrissette

Published 8 years ago

Hi Sam,

I found a small issue preventing the radius 2FA prompt from showing.

It is fixed and it will be available in the next release.

Best regards

Mathieu Morrissette

sam

Published 8 years ago

Thanks Mathieu... and when say the next release, are you talking the next release of the iOS App or DVLS?

Mathieu Morrissette

Published 8 years ago

The iOS app.

Best regards

Mathieu Morrissette