Would like to update, but the installer cannot remove old version (requesting .msi file)
Hello!
I get the following message when I try to uninstall RDM 13.0.6 asking for "Setup.RemoteDesktopManager.13.0.6.0.msi"
I managed to download that exact msi file, but when I select it in the dialog it says "The file [...] is not a valid installation package for the product Remote Desktop Manager"
I managed to manually install 13.5 in addition to the old one, but I'd like to get rid of both and reinstall, because I'm having some problems with VPNs asking for a password all the time.
Thank you!
Hello!
Can you please try to execute the Microsoft Troubleshooting tool ?
Regards,
Min
Thank you, that worked!