Microsoft RDP session not capturing keystrokes
Connecting to a customer via RDP and inside of the RDP I have RDM Free 4.5.3.0 installed....from there I connect to ~15 different Windows servers via MS RDP. So RDP inside an RDP.....
After a recent update whenever I connect the sessions in RDM Free capture the mouse, but not the keyboard. I can click anywhere, log in/out, but if I type....nothing. I clicked on the magnet at the bottom and tried it both on and off....no change.
Something else I can try? In the mean time I rolled back to 3.6.2.0 and have no issues.
All Comments (4)
Hello,
Does RDM Free is installed on a Windows 7 computer?
If yes, please apply the solution proposed in this article
https://help.remotedesktopmanager.com/troubleshooting_rdpkeyboardissue.htm
Best regards,
Jeff Dagenais
Could be that. This is a Windows 2008 R2 machine and I think that is the same kernel. That and this machine has not been updated since 12/9/2015. WOW!
I would update it, but that is not in my scope of work for this project..... Thanks for the article.
Hello,
I think I have the same problem... To temporally fix the issue, I click out of the current RDP tab and into something else. Then I go back to the RDP that had the issues and my keyboard works.
I also use a jump server as my company uses Beyond Trust, so its an RDP in a RDP.
I did attempt to apply the patch to my system, however it said that it was not applicable. My system is Windows 7 and I have RDM Enterprise v4.0.30319
Thank you for your help!
John
@John Kerkhoff,
If you are on Windows 7, your Microsoft RDP application is probably not up to date.
Could you try the solution porposed in this help topic to resolve your issue;
https://help.remotedesktopmanager.com/index.html?troubleshooting_rdpkeyboardissue.htm
Best regards,
Jeff Dagenais