13.5.2.0 Connection refused: The datasource denied the connection from Windows RDM Client

Published 8 years ago

Hello,

I`ve just enabled "Disable Agent & Jump" in datasource settings and now im unable to connect with Windows RDM Client. I had RDM on another PC opened, so I was able to enable the datasource access for iOS and Android again (no idea why all the checkboxes now are unticked) ..but I`m unable to enable the access for Windows RDM Client, the checkbox is greyed out. Any idea why this happend? How can the access for the Windows RDM Client restored again?

Thanks!

Regards,
Min

All Comments (3)

Jeff Dagenais

Published 8 years ago

Hello Min!

This box would be available in PVM.

However, you can consult this article to resolve your issue
https://help.remotedesktopmanager.com/troubleshooting_sqlconnectionrefused.htm

Best regards,

Jeff Dagenais

Min Destens

Published 8 years ago

Hi Jeff,

thank you very much - the mentioned link worked for me! Just curious why all the checkboxes are unticked by only enable the Agent setting.

However - I tried to to reproduce the issue but (thankfully) with no luck! :)

Thanks for your quick help & have a nice weekend! ;)

Regards,
Min

Jeff Dagenais

Published 8 years ago

Hello Min,

Have a nice weekend as well!! :)

Best regards,

Jeff Dagenais