Problem with recording session RDM 13.0.6.0

Published 8 years ago

Hello,
I have already experienced a problem with RDM version 13.0.6.0 recording session if it took several tens of minutes. Recording started in order. If I gave it but after x ten stops. This stopped recording, but the application did not offer a dialog to save the recorded session. If you want to send some logs, please write me their path.

All Comments (4)

David Grandolfo

Published 8 years ago

Hi Martin,

We would like to reproduce the issue internally, could you send us the Video Recording Options that you are using and are you using RDM 32 or 64 bits?

Latest question, is this a new issue with RDM 13.X?

Best regards,

David Grandolfo

mhrubes

Published 8 years ago

Hello,
I use RDM 64 bit. I have OS Win 10 Ent. X64, build 1709, number of composition 16299.309.

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David Grandolfo

Published 8 years ago

Hi Martin,

Thanks for this information, we will try to reproduce it internally and we will let you know.

Best regards,

David Grandolfo

James Lafleur

Published 8 years ago

Hello,

Unfortunately, we were not able to reproduce this issue in our environment.

Are you the only one with this issue?

Were you able to use the Record feature in a previous version of RDM?

Best regards,

James Lafleur