Question about focus when launching a RDP session

Question about focus when launching a RDP session

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I've been using Royal TS for several years now and our company is testing RDM due to it having the BeyondTrust add-in for RDP. However, there is something in Royal TS that works that I cannot figure out how to get it to work in RDM.

So when I double click a BeyondTrust-RDP server I have created in my tree, it loads up like an RDP session would normally. But we have a prompt that displays your typical Corporate security message where you have to click "OK" to continue. In Royal TS, the focus switches from the tree to the RDP session so I can press "Enter" on the keyboard to press the "OK" button. With RDM, I have to use my mouse to click on "OK." Is there a way to have the tree focus switch to the RDP focus so that they keyboard will control the session without using the mouse to switch focus?

EDIT: Oh, one other thing I noticed. In Royal TS, if you double-click a server in the tree when your server session is locked, it closes the tab so when you double click it again, it will reconnect allowing you to log on automatically (provided your creds are saved). In RDM, double-clicking an open session does nothing. However, one can right click on the server and click on "Reconnect" which essentially does the same thing. Is there an option to change that in settings....to allow a double-click on an open session to be set to "reconnect?" It wouldn't be a use issue except that BeyondTrust passwords are generated every so often so you never know what your password is should your session lock.

All Comments (15)

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Hello,

Thank you for posting your issue.

We will investigate this internally.

Just to be sure, what version of RDM are you using?

Best regards,

Marc Beauséjour

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Hi Mark,

I am currently using the trial: 13.0.6.0

Brian

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Hi

Are you using the Connect Mode Direct or Proxy?

Best regards,

David Grandolfo

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Hi

Are you using the Connect Mode Direct or Proxy?

Best regards,

What do you mean?

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Hi,

In the BeyondTrust Password Safe if you expand the Connection tab you will see the Connect Mode option. This option allow you to connect via the Beyond Trust server named as Proxy or you could connect directly to the RDP session just by pulling information from the server named Direct.

Best regards,

David Grandolfo

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oh, Proxy is selected. I switched it and that part worked. The focus switched and keyboard works.

Now for the second part of my original post. Anyway to change the double click of the servers in the tree to "Reconnect" sessions?

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Hi,

Thanks for the test, and I'm glat to see that it work with Proxy selected. We will test internally with the Direct mode.

Regarding the reconnect for double click. Please go in Files --> Options --> Types --> and check Reconnect on double click.

Best regards,

David Grandolfo