RDM JumpServer over SSH

Hi Markus,

It missing me some information about the MGMT-Servers, how does the MGMT-Servers start the connection with the SSH Tunnel connection is it via the VPN/SSH/Gateway section? Could you send us a print screen of the configuration please.

Because via the VPN option it should work.

Best regards,

Hi David,

i made a example-session for you that will show you how i want to establish rdm-jump.

Hi,

Thanks for the session it's the easiest way to see the full configuration. With this configuration it should work properly. I will have to test it internally.

Thanks

Hi,

yes this session should work for you too.

just edit ips and credentials.

Hi Markus,

I just configure the same session as you so:

RDP connection that connect to a Jump host and the Jump Host who open a SSH Tunnel prior.

It works fine every session open correctly. I tested it with RDM 13.0.6 and 13.0.8.

Could you record a little video and send it to support@devolutions.net please probably I'm missing a parts in the issue that you have.

Best regards,

Hi,

I sent the video to support.

Hello Markus,

I didn't see any email from you in our support mailbox.

Could you please resend your video at support@devolutions.net

Thanks!

Sorry I used the wrong email. resent

Thanks I received it,

I will have a look and I will test it internally.

Hi Markus,

After multiple test, if I start a Jump server via aSSH Tunnel entry and as a second step I start the RDP connection who connect via the Jump server, the RDP connection will never start.

Thansk for the information I open a ticket with the engineering department.

Best regards,

Hi Markus,

The issue is corrected, if you want to download RDM 13.5.8 you could download it from here.

Best regards,

Thank you David for your Feedback,

I'll test!