Remote Desktop can't find the compture

Could you try to open it in external mode to verify if mstsc.exe can find it?

Regards

the same

This means it's a network issue and it's not related to RDM. Are you sure that RDP is enabled for this machine?

Regards

i think i put wrong information , but where i found the correct info like domain ... ty for help ^^

i'm not , how i can fix it ?

Hello,

Are you able to "ping" the remote computer? Do you know if the remote computer is on?


Regarding the domain to use to establish the remote connection, our support team cannot provide you the domain to use to be able to establish the remote connection. You would need to contact someone who has access to this computer and ask him this kind of information.

Best regards,