Moving Folders in RDM - Mess up

Moving Folders in RDM - Mess up

avatar

Hi,

last week we had a session with erica and
fixed our v-folders and duplicate-folders.

then everything seemed alright.
so I moved folders in RDM to another folder one level up and deleted the old underlying folder.

today we saw that rdm says we have duplicate-folders again.
and when we take a look at the affected folders it seems that in "Folder"-Field they have the correct path and
in "Name"-Field they have the full old path.

i attached you an example.

as i'm admin i'm able to fix this again with moving around and powershell-deleting duplicates,
but as a lot of users are doing their work too it's not very amusing for me to be the cleaner every night.

Kind Regards
Markus

======================

RDM-MoveFolderMessUp-SZMH.PNG

All Comments (6)

avatar

Hello Markus,

Erica is presently in vacation today, I also saw that she sends you an email about a similar issue by email. I will assign this forum to Erica so she will answer you tomorrow.

Best regards,

David Grandolfo

avatar

Hello Markus,

I have made some tests and doesn't have any problems or issues with Duplicate Groups.

I am not sure if it is related or not to the script I sent you to convert the virtual folders into physical folders. Could you please send me by email your own PowerShell script that you use to convert virtual folders? I will test with your script if I can reproduce this behavior.

Best regards,

Érica Poirier

avatar

Hi,

I sent the script to you.

Kind Regards
Markus

======================

avatar

Hello,

Thank you for the script. I will test it and get back to you as soon as possible.

Best regards.

Érica Poirier

avatar

Hello,

@everyone,

This issue has been resolved. @Markus installed the same RDM version on every machine to prevent problems using old versions.

Best regards,

Érica Poirier

avatar

Hi,

thank you for updating.

ATM it seems to be, that mixing RDM-Clients from 12.5.X.0 up to 13.0.X.0 caused that problems.
I forced everyone to use 13.0.6.0 and now there are no v-Folders & Duplicates.

Kind Regards
Markus

======================