RDM Version Upgrade Configuration File

Hello,

When you use the custom installer to create your own .exe or .msi, this executable include a new configuration file (RemoteDesktopManager.cfg).
This file contain important information like the data source configuration and the application license as example.

When deploying RDM using the custom installer on a computer that RDM is already installed, since there's already a configuration file present on the computer, the user received this message to accept or not the new configuration file.

If you don't want this message to appear, on a workstation that RDM is already installed, you can try to deploy RDM using the .exe or .msi downloaded from our website.

Best regards,

Hey Jeff thank you for the informative response!

This helps immensely with our deployment.

Hi there,

ive the same problem. in my situation we want to do an upgrade from 12 to 13. In this case we need to push a new serial number. Is there a way to force the user to load the new configuration and skip the prompt?

if the user will skip this step, the rdm is not activated.

thanks in advanced!

best regards

Alex

@Alexander,

What type of data source are you using?

Are you on a Terminal Server or not?

Best regards,

Hi Jeff,

we are using Windows SQL as Datasource. We are not on a terminal server, we installing rdm over a software deployment software called DSM from ivanti. I want to update the rdm silently and automatically without any prompt.

best regards

Alex

ive decicded to put the normal .msi and the custom package inside my script. the script looks if rdm is currently installed and execute the RemoteDesktopManager.exe with /registeruser and /registerserial to install the new license. After that its installing the normal msi package from your website. If no rdm installation found, it will use the custom package msi file.

But for the future I would prefer a way to override the configuration, because its easier to handle and the install package would be smaller to download.

regards!

@Alexander,

When the RemoteDesktopManager.cfg file is override or replace with a new one, the message will appear and unfortunately, this message cannot be ignored.

For your current users, you can manage the RDM version and the license to use via the Data Source Settings button located in the Administration tab.

In that section, you will found a Serial section to distribute your license and a Applications section to manage the minimal and maximum version of RDM you should use.

Best regards,