Issues with installing Enterprise version

Issues with installing Enterprise version

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I am on Windows 10 1709 vs 17046.1000. Every time I try to install I get the Status: Installing prerequisites software and it just sits. I have the free version installed but wanted to use the enterprise version I purchased. If this is something with the windows version I can just wait as the free version works :)

All Comments (3)

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Hello,

Does all the prerequisite software's are installed on your computer?
https://help.remotedesktopmanager.com/overview_prerequisitesoftware.htm

Best regards,

Jeff Dagenais

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I am open anytime, just never ran into this before. And if the free version is installed figured I would be ok. I will see if all prerequisites are installed.

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Hello,

Have you been able to make this work?

Is it possible that the 64bit prerequisite software's we're missing?

Best regards,

Jeff Dagenais