Folder from template not naming correctly

Folder from template not naming correctly

avatar

We have a standard folder structure we use for customers, when we have created this folder structure and Right-Clicked Save as template.

We we "Add" -> "Add from template" -> "Folder" there is a popup "New Group Name" with 2 fields "Template Name" with a prefilled uneditable "Folder". The second field "Group Name" is editable and you put in "Customer 1". This successfully creates that folder in the folder tree with the name "Customer 1"

The ISSUE: If you edit that item, in the "Name" near the top of the windows it says "Folder", and of course if you edit something else (any other tab or detail) and save, the name of that folder/item changes from "Customer 1" to "Folder".

All Comments (4)

avatar

Hello,

We have been able to reproduce your issue and a ticket as been submitted to our engineering department.

Best regards,

James Lafleur

avatar

Having this issue as well, appreciate any work to resolve. For the time we've been renaming them after creation. Thank you

avatar

We have the same issue.

Thanks

avatar

So glad I wasn't going crazy for a moment... We are currently updating/recreating all our templates and I have been driven crazy by this bug for the last hour.