Installation problems.
Every time i either have to update I get the following error.
The installer has insufficient privileges to access this directory C:\programData\Microsoft\Windows\StartMenu\Programs\Remote Desktop Manager. The installation cannot continue.
I then have to reboot download RDM and then install. Even then sometimes i get the same error and have to reboot and try again.
This started a few patches ago.
Thanks
Brian
All Comments (3)
Hello,
Does the account that you are connect with have full access to Remote Desktop Manager folders?
Also, another way to test it is to start RDM as administrator and try to update. Does it work?
Best regards,
David Grandolfo
Yes, I am a local administrator on the machine. I am also a domain administrator within are organization.
Even if i login as the local admin i still get the error
Thanks for this information,
I found that Microsoft has encountered this issue with a number of programs and have a Knowledge Base Article regarding this error and Office.
Please refer to the following Microsoft KB Article for further information:
http://support.microsoft.com/kb/228658
Regards,
David Grandolfo
