Mouse wheel in RDP connections not working?

Hello,
I've just tried and it works fine for me. Could you tried on a different machine?

Regards

You are right - I installed it on a different machine, and there it works! Strange... Do you have any idea what I could find out what the reason is? (And I noticed that I have the same problem with the Microsoft Remote Desktop Manager. With an individual rdp session (with mstsc.exe) I don't have the problem...)

Hello,

Are you using RDM Free Edition of RDM Enterprise?

If it's RDM Enterprise, are you using the 32 or 64 bit edition?

Best regards,

The free version, 32 bit.

Hello,

I don't know if this will help, but could you go in File -> Options -> Types -> RDP and change the RDP engine to RDP 8.1 and/or FreeRDP 7.0

Best regards,

Do you use an HDPI computer?

Regards

@Jeff: Changing the RDP standard has no effect
@David: No.

Do you have any other connection open at the same time? Just try to open 1 RDP in an Xml data source. I try to eliminate as many external variables.

Regards

I don't understand what you mean....

I mean:

1. Create a new Xml data source with 1 RDP connection
2. Restart RDM
3. Open only this RDP connection and verify the mouse wheel.

Regards

I am new to RDP. Can you briefly explain what you mean by 1. ?

Hello,

Just go in File -> Data Sources -> New and create a new XML data source. This can help as well
https://remotedesktopmanager.com/Support/Video?v=IP8n8Iq0Aj8

When this is done, create a new RDP entry in the Navigation pane and launch that session to verify the mouse wheel.

Best regards,

Thank you for the explanation. But the behaviour is the same.

Very strange. Since you have the same problem with RDCMan, it's an issue with the ActiveX but I would like to find a workaround.

Regards

Would be great :-)
Maybe there is a certain Windows component that I should reinstall?

Perhaps the Graphic drivers?

Updated the graphics driver (there was a new version available), but no change in effect.

It seems that there is a second issue:
I have an input field where I have to insert a break with Ctrl-Return. When I use the standard windows rdp connection, then it's working. If I use the connection within the manager, then it doesn't work. Nothing happens, so it seems that the input field does not get the key events. (Though the "normal" use of the control key, e.g. in Ctrl-C Ctrl-V is working in both cases.)

Hello,

Regarding your second issue with the CTRL + Return, do you encounter the same issue with Microsoft RDC Manager?
https://www.microsoft.com/en-ca/download/details.aspx?id=44989

Best regards,

No, this is working with the Microsoft version. And with the native mstsc.exe also.

Hello,

I have been able to reproduce the CTRL + Enter issue with an embedded RDP session.

A ticket has been opened to our engineering department.

Best regards,

Hello,

I had a chat with our engineering department and there's a keyboard shortcut in RDM that is using CTRL + ENTER.

If we change or disable the shortcut, the CTRL + ENTER is working in the remote session. Could you give it a try?

To do so, go in File -> Options -> User Interface -> Keyboard -> Actions and change the shortcut for the Open (embedded) action.

Best regards,

Thank you, that was the solution. To *this* problem, at least ;-)

This is getting strange...
This morning I noticed that the mouse wheel is working now! I didn't change anything (at least not that I would be aware of), but it's working as it should!