[SOLVED] Reconnect keyboard shortcut hides the Navigation panel

Hello,

What key combination did you set for the "reconnect" keyboard shortcut? I feel like it may conflict with a pre-existing shortcut (either an RDM one, or one that our third party handles).

Regards,

Ctrl+Shift+R

I checked the Options→User Interface→Keyboard section, and it isn't used by any other action as far as I can tell. I use this shortcut since a long time ago, and I never had any issue before upgrading to RDM Free 4.0.0.0

Hello Otiel :),

Would it be possible to get your RDM configuration file ? If so send it to aroy@devolutions.net

I belive this might be a combos of option doing this. I see that the action by default on the navigation pane seems to be Alt + F8.

If you change that shortcut does it still happen?

Please follow these instruction to send me the configuration file https://help.remotedesktopmanager.com/howto_configurationfile.htm

Best regards,

Hi Alexandre, :wave:

I just sent you my cfg file. I've tried to completely disable the shortcut to show/hide the navigation pane (which was Alt+F8 as you said), but it doesn't change anything.

After performing more tests, I observed that the bug occurs only if I push down the Ctrl+Shift keys while the reconnection is being done. If I quickly let up all keys (Ctrl+Shift+R), the navigation pane is not hidden. If I quickly let up two keys out of three, the bug doesn't occur as well. It seems that it is the Ctrl+Shift combination, being held down while the session is reconnecting that produces the bug.

I've also tried to hold down the Ctrl+Shift keys while opening a new session(I quickly hit Ctrl+Shift and hold them down after double-clicking on my connection), and the navigation pane is hidden as well.

Hello,

I looked in the code and it seems we intended this to be a feature... but it's not documented and can be weird for users to stumble upon.
We'll change it so this feature isn't enabled by default but you can change it in File > Options with the option "collapse navigation pane on open with ctrl+shift".

Regards,

I understand that you would like to use this feature when you open a new connection, but I feel that it doesn't make sense to apply it when reconnecting a session.

Anyway, if there is an option to disable it, that's perfectly fine with me.

Thank you Hubert!

Fixed in 4.0.3.0, thanks!