[SOLVED] Opening RDM without Internet connection throws an exception and datasource is unusable

[SOLVED] Opening RDM without Internet connection throws an exception and datasource is unusable

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When I start RDM while my PC is disconnected to the Internet, I get an error window with the following trace :

Devolutions.RemoteDesktopManager.Business.TryGoOfflineException: The remote name could not be resolved: 'remotedesktopmanager.com' ---> System.Net.WebException: The remote name could not be resolved: 'remotedesktopmanager.com'
at System.Net.HttpWebRequest.GetResponse()
at Devolutions.RemoteDesktopManager.Business.WebBrowserManager.GetWebFileSize(String url)
--- End of inner exception stack trace ---

Then, after closing this window and opening a connection from the treeview, the treeview is empty, thus I cannot open any other connection.

Using RDM Free 4.0.1.0 and a local datasource

All Comments (3)

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Hello,

Could you try to check the No Internet connection option in File -> Options -> Advanced to see if that help.

Best regards,

Jeff Dagenais

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The option mentioned by Jeff will prevent the check from being made.

I've also fixed the code for when no internet is available that the call doesn't fail. Call is checking for updates to AddOns you have installed and configured in RDM.

Best regards,

Stéfane Lavergne

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Thanks guys, the workaround provided by Jeff helps for now. :)