Update to 13.0 all RDP sessions display as information, cannot open

Hello,

What type of data source are you using?

Do you have a backup of your data?

Best regards,

I have had one user say that this was happening before we updated to v13. Still we need to figure out why, if there is a setting or something.

sql, yes. Should we restore and reinstall 13?

Just found out our last backup is a week ago, is there anything else we can try first?

Thanks
Rob

Hello,

Could you please attach a screenshot of the Properties of one of the entries that has changed to an Information Entry?

You may hide any sensitive information.

Best regards,

attached. Thx

Hello,

Could you please do a right-click on the entry then go in View -> Entry History and tell us if you see an update for the entry?

Best regards,

Yes! attached, every single entry was modified at the same time.

Hello,

Are you able to select a previous version of this entry and perform a revert?

Best regards,

yes, worked on two. Is there a way to automate this by searching for all those entries that were the entry was changed?

Hello,

You can use our Advanced Search feature which will allow you to view all the entries that have been converted to that type;


Best regards,

Thanks, I can see where to search now. Unfortunately whatever our user did, he modified all connection entries so we can't just set back to rdp. Restoring from a backup.

Thanks for you help.
Rob