Possible issue with installer package creation
Hi,
We are trying to make use of the installer package creation tool within RDM.
I have made the request for a new package installer to be created, but over an hour has now passed and this still doesn't appear to have been generated. Is it possible to check the 'back-end' to ensure this is processing the package creation requests ok please?
Thanks
Rich
All Comments (5)
Hello,
Unfortuantely, there's a power outage in our office right now. This is why the custom installer service is not working.
I will advise you when the service will be back on track.
Sorry about that.
Best regards,
Jeff Dagenais
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Maurice
Morning,
I have checked this morning and still not seeing our package installation being created yet. Is there any update on this please? We are hoping to roll out RDM installs onsite using the new RDM version today so ideally need this new installation package as soon as possible?
Thanks
Rich
Hello,
There’s still a power outage at the office, this is why the custom installer is still not working.
The electricity should be back this morning. I’ll keep you post.
Sorry for the delay, this situation is out of or control.
Best regards,
Jeff Dagenais
Hello,
Services have been restored at 6:40 EDT. The queue should be processed within a few hours.
Best regards,
Maurice