Use the key to login in linux Chinese overlap, but use the password will not

Hello,

What version of RDM are you using?

What type of entry are you using? Is it SSH Shell or Putty?

Best regards,

RDM is 12.6.4.0 putty

Hello,

Not sure to understand what is your issue exactly.

Do you encounter the same issue if you use our native SSH Shell session?


Best regards,

ssh shell will not,I'm using putty

Hello,

Why SSH Shell will not work?

Sorry, but I really don't understand your issue, could you elaborate.

Best regards,

I use the key to connect linux，so i need to create this new session

Hello,

The usage of the Private Key is also available in our SSH Shell session.


The Putty SSH Shell (Rebex) session that you are using, it's an integration of a third party librairy and we are limited in the troubleshooting. This is why I suggest you to try our native SSH Shell session instead since the troubleshooting is easier for us because it's our own integration of Putty.

Best regards,

Ask the SSH Shell session which several key links to support? I'm using RSA

by key agent manager import key is ok,thank you!

Hello,

Thank you for your feedback.

As I understand, it's now working as expected?

Best regards,