First RDP connection not 'full screen'

I will ask the QA to reproduce it. This is a strange bug indeed.

Hello,

To reproduce the issue, I would need this bit of informations from your side.

Is it always the same sessions that has this display issue?

What are the default display settings set to in File > Option> Type > RDP > Screen Size Mode.


Also I would need the sessions display property.


Best regards,

Hi Alexandre,

It appears that setting the default sizing mode in the Options dialog to Smart Sizing solved it.
I guess that in the upgrade this setting changed, or maybe the default changed? not sure... anyway. It's fixed now.

Thanks!

Hi Alexandre,

I'm getting back on this because the Smart Sizing is causing the first session to be a little blurry. When I connect another session everything is ok.
So I do feel that something is off ever since 12.9.x.

Hi,
It's possible that the application does not calculate the right size. Could you check the resolution shown in the tooltip (mouse over tab page). You can compare it with the one in the diagnostic.

Regards

Hi David,

What do you mean with Diagnostic?

@Alexandre, I have checked and both the global settings and the session itself are set to Scrollbar. When I tried Smart Sizing it appears to look ok, but the sessions looks blurry. Using the Scrollbar settings I see the scrollbar on the first session.
This happens only on the first connected session.

Any tips?

The diagnostic in the ribbon Help. The workspace size should match the resolution. Just a quick test, if you open a web site embedded as the first connection, do you get the same problem when you open the first RDP?

Regards

Hi David,

Nope when connecting to an embedded webbrowser session it does not happen. Only when connecting to an RDP session.
Checked the diagnostic and it appears that that workspace resolution is smaller then what the first connected RDP session has.
Does this make sense?
I even installed the same beta version on a different machine and do not have the issue on that machine. Even dumped my .cfg file and started RDM with a brand new config. Still the problem exists....

Could you post the resolution values? Perhaps it's a problem with the rounding when it's an odd value.

Regards

This is the res. for the session: 1578x944
This is the workspace res.: 1578x918

David, one more thing, after reconnecting the same resolution (1578x944) is on the tooltip.

And the good resolution (the expected) is 1578x944?

Regards

When the session is reloaded (Reconnect) everything is ok and that resolution stays the same.

I will tried a potential fix. This is not in RDM 12.9.6 but the next.

Regards

Hi David!
We have upgraded today to version 13.0.3.0 but this problem is still in there. However it's not on all computers. So I have no idea why this is happening.
Any clues?

Could you try to open the debug windows in Help->Profiler

Open you connection and let me know if you see something. I have added a small log in this version.

Regards

Hi David,
This is the result. Not sure if it helps...

Main thread (UI)
----------------------------------------
SelectionChanged...
Connection.GetLog : 122 ms
SelectionChanged : 750 ms
reload: False hasSecurityChanged: False hasChanged: False
LoadConnections [Devolutions Server : DVLS]...
DisposeAndClearConnections : 0 ms
LoadConnections [Devolutions Server : DVLS] : 95 ms

This is the result when you open the connection?

Hi David,

This is fixed in 13.0.6.0!

Thanks

Great. I'm glad that my ugly workaround worked.

Regards