V5 Engine makes the RDP session unresponsive

Please see attached video, perhaps this helps?

Getting us the RDP log could indeed be helpful (though we won't be sure until we see it).

We'll definitely look into this.

Best regards,

Can it only do one log at a time? I enabled the filter + specified 2 different files for 2 different RDP sessions, but only one of them is producing a log file.

This shouldn't be an issue. I've just tested and both of my log files get created. Were you using V5 on both of those sessions?

Best regards,

Yes, I'm using V5 on both sessions. Strange thing is that the performance issue hasn't happened since I put the com.freerdp.*:Debug filter on there, but no logs... Things that make you go hmmm...

I will try to fiddle with it and get you some logs.

Looks like my problems only happens when I have 2 or more sessions open. Does that make sense? I will do further testing in the morning.

And if I catch it before the beach ball comes, I still have to Quit RDM and start it again, otherwise the bad performance continues, even though it's sandboxed.

Are you talking about the the RDP session becoming unresponsive when you say it only happens if you have 2 or more sessions open? I can't say if this makes more sense or not, but this is definitely an helpful clue.

It happened overnight with only one session open. When I came back to my laptop this morning, it was also unresponsive, had to disconnect and reconnect. So, unfortunately it's not only when 2 or more sessions are open.

Hi Jesper,

We've been able to reproduce your issue. We'll work on this and inform you of our progress.

Best regards,

Fantastic, thank you!!!

Just an FYI: v4.5.3.0 has not fixed this, correct?

Hi Jesper,

You're right, this hasn't been fixed yet. The 4.5.3.0 only addressed issues related to crashes on macOS High Sierra.

Best regards,

Xavier, when can we expect to get a fix released for this issue? I'm willing to be added to a beta if it means getting a fix faster. Right now I had to revert back to using Royal TSX :(

Merci!
Francis

Hi Francis,

We're still looking into this, but we don't have a solution for it yet. Are you also having this issue with the V4 engine? If it is the case, the provisional solution for this would be to change it to V4 until this is fixed.

Best regards,

All my RDP sessions are set to Default. So the temporary solution would be to force them to V4?

Francis

What's the RDP Engine set in the Preferences under Session Type -> RDP -> General? If it is V5, change it to V4 and you will not have to change all your sessions (the Default value fallback to the Preferences option). If it is V4, you're probably having a different bug.

Best regards,

It was V5. Set it to V4 and will see how it behaves! Thanks!

It solved the issue for me too :) Thanks!