Cannot get the VMware remote console to work.

Hello,

What version of RDM are you running?

Have you followed the steps in the article below to properly configure PowerCLI?
https://help.remotedesktopmanager.com/kb_configuringpowercli.htm

Best regards,

Yes I followed the PowerCli Instructions. I had no errors when running the commands listed in those instructions. I am running VMRC 8.0.

Hello,

What version of RDM are you running?

Best regards,

12.6.2.0

Hello,

Do you have something relevant in Help -> View Application Log?

Best regards,

[9/26/2017 10:31:13 AM - 12.6.2.0 - 32-bit] Error Silent: Connection to server failed!
[9/26/2017 10:36:05 AM - 12.6.2.0 - 32-bit] Error Silent: Connection to server failed!

Hello,

Could you launch RDM 64bit to see if there is any change?
Open the folder containing RDM, by default C:\Program Files (x86)\Devolutions\RemoteDesktopManager, and launch RemoteDesktopManager64.exe.

Best regards,

When running the 64 bit version I get this in the log:
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Devolutions.RemoteDesktopManager.Business.WebBrowserManager.GetWebFileSize(String url)

Hello,

Could you please try these powershell scripts in PowerCLI to see if your connection is working properly?
https://help.remotedesktopmanager.com/troubleshooting_vmwarepowercli.htm

Could you please send us the print screen of the Powershell script results at support@devolutions.net?
Then please export the entry without the password and send it to us at the same email address.

Best Regards,

I have tried running the powercli scripts you suggested and I am having no luck. Could the fact that I only have read access to the Vcenter server be causing all my issues? I will send a screen shot of the errors I am receving.

Hello,

@everyone, it seems that the Domain was missing in the Username box for the VMWare Console entry.





And the VM Name must be the Moref.Value obtained by the PowerShell script you can find on the online help page Advanced TroubleShooting of the PowerCLI.




Best regards,