I updated my Win7 x64.
Now the remote desktop manager 12.0.8.0 fails to start.
There is a box with this error: "The MSVCR120_CLR0400.dll could not be located..."
I found that the error is related to MS C++ Redistributable package so I tried to repair and uninstall/install this package, but no change...
Any idea?
The exception detail is :
TargetInvocationException - Exception has been thrown by the target of an invocation.
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Activator.CreateInstance(Type type)
at Devolutions.RemoteDesktopManager.Managers.UIManager.cd1336d51f5967743cc970d8c549f61e3()
at Devolutions.RemoteDesktopManager.Managers.UIManager.get_FrmMain()
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
------------------------------------------
TypeInitializationException - The type initializer for '<Module>' threw an exception.
at Devolutions.MobileListView.MobileListViewControl.InitializeComponents()
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionMobileListView.c49f0ccb73296dc8b9a91a4b256a04664()
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionMobileListView.DoInitializeComponent()
at Devolutions.RemoteDesktopManager.Frames.FreBase..ctor()
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreBaseConnectionView..ctor()
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionMobileListView..ctor()
at Devolutions.RemoteDesktopManager.Frames.FrePersonalConnections.c49f0ccb73296dc8b9a91a4b256a04664()
at Devolutions.RemoteDesktopManager.Frames.FrePersonalConnections.DoInitializeComponent()
at Devolutions.RemoteDesktopManager.Frames.FreBase..ctor()
at Devolutions.RemoteDesktopManager.Decorators.NavBarControlDecorator.Initialize(IMainForm mainForm)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.InitializeDecorators()
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.DoInitializeComponent()
at Devolutions.RemoteDesktopManager.Forms.FrmBaseRibbon.c2003f33b05659ffe7ea3546ebd6ce300()
at Devolutions.RemoteDesktopManager.Forms.FrmBaseRibbon..ctor()
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager..ctor()
------------------------------------------
ModuleLoadException - The C++ module failed to load during appdomain initialization.
at <CrtImplementationDetails>.ThrowModuleLoadException(String errorMessage, Exception innerException)
at <CrtImplementationDetails>.LanguageSupport.Initialize(LanguageSupport* )
at .cctor()
------------------------------------------
DllNotFoundException - C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
at MS.Internal.NativeWPFDLLLoader.LoadNativeWPFDLL(UInt16* relDllPath, UInt16* baseDllPath)
at MS.Internal.NativeWPFDLLLoader.LoadCommonDLLsAndDwrite()
at CModuleInitialize.{ctor}(CModuleInitialize* , IntPtr cleaningUpFunc)
at ?A0xac9fbd19.CreateCModuleInitialize()
at ?A0xac9fbd19.??__E?A0xac9fbd19@cmiStartupRunner@@YMXXZ()
at _initterm_m((fnptr)* pfbegin, (fnptr)* pfend)
at <CrtImplementationDetails>.LanguageSupport.InitializePerAppDomain(LanguageSupport* )
at <CrtImplementationDetails>.LanguageSupport._Initialize(LanguageSupport* )
at <CrtImplementationDetails>.LanguageSupport.Initialize(LanguageSupport* )
------------------------------------------
Win32Exception - The specified procedure could not be found
I want to uninstall and then install again the Remote Desktop Manager, maybe this help.
in this case, my saved credentials and sessions remains?
How can I recover important files from existing installation?
Hello,
No need to uninstall RDM in that case. The error occurs because a prerequisite software is missing.
Please make sure that all the prerequisite software's are installed on your computer by consulting this link
https://help.remotedesktopmanager.com/installation_prerequisite.htm
Best regards,
Jeff Dagenais
Hi.
Thank you, I checked and all the prerequisitesoftware's are installed.
Also I uninstalled then installed those again. but no change :(
Hello,
Could you try to do a .Net repair on your computer using this tool
https://www.microsoft.com/en-ca/download/details.aspx?id=30135
Best regards,
Jeff Dagenais
Hello.
I tried to repair the .Net framework, but it did not resolve the problem :(
Hello,
What type of data source are you using?
Are you a single user of RDM?
If you are a single user, maybe you can try to update RDM to 12.6.8.0
https://remotedesktopmanager.com/Home/Download
Best regards,
Jeff Dagenais
I uninstalled everything including all the prerequisite software's and the RDM.
Then I made a fresh new installation, and the problem has been solved!
All Config files and data source (XML file) were OK and I got back to the normal status...
Thank you.
Hello,
Thank you for your feedback.
Glad that is now working.
Best regards,
Jeff Dagenais