RDM 8.2.0.0 crash at startup

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Hello, my app crashes at startup, with this debug info. Can you help me ?
Thank you,
Olivier
Description :
Stopped working
Signature du problème :
Nom d’événement de problème: APPCRASH
Application Name: RemoteDesktopManager.exe
Application Version: 8.2.0.0
Application Timestamp: 516310e0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.17206
Fault Module Timestamp: 50e6605e
Exception Code: e053534f
Exception Offset: 0000c41f
Version du système: 6.1.7600.2.0.0.256.48
Identificateur de paramètres régionaux: 2060
Lire notre déclaration de confidentialité en ligne :

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c
Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :

C:\Windows\system32\fr-FR\erofflps.txt

All Comments (15)

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What OS version do you use?

David Hervieux

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Hello, thank you for your answer.
I use Windows Seven Professional 64 bits, 8Gb RAM.

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Do you have the .NET 3.5 installed?

David Hervieux

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I run Microsoft .NET Framework 4 extended and Client Profile

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Make sure that .NET 3.5 is installed. .NET 4.0 is not backward compatible

David Hervieux

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... I don't find any 3.5 version for windows seven on the internet...

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You right, this was built-in. Could you try to execute the application with the Run as Administrator?

David Hervieux

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... same result.

Description :
Stopped working

Signature du problème :
Nom d’événement de problème: APPCRASH
Application Name: RemoteDesktopManager.exe
Application Version: 8.2.0.0
Application Timestamp: 516310e0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.17206
Fault Module Timestamp: 50e6605e
Exception Code: e053534f
Exception Offset: 0000c41f
Version du système: 6.1.7600.2.0.0.256.48
Identificateur de paramètres régionaux: 2060

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

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Could you try to unzip this version in a different folder like c:\RDM

http://remotedesktopmanager.com/Home/ThankYou?f=RDMbinBeta

David Hervieux

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Tried.
Fine until i re-add my datasource (ms sql on another server, integrated security, test server ok, test database ok)
It may be due to the last modification of a session, who could have caused a corruption in the db ?

Description :
Stopped working

Signature du problème :
Nom d’événement de problème: APPCRASH
Application Name: RemoteDesktopManager.exe
Application Version: 8.2.2.0
Application Timestamp: 51661fd8
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.17206
Fault Module Timestamp: 50e6605e
Exception Code: e053534f
Exception Offset: 0000c41f
Version du système: 6.1.7600.2.0.0.256.48
Identificateur de paramètres régionaux: 2060

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

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This is really strange because it's an OS crash. RDM has a specific message box. Could you try to rename the config file remotedeskopmanager.cfg in %LocalAppData%\Devolutions\RemoteDesktopManager and use an Xml data source for a test

David Hervieux

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it's not crashing, this way.

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It seems to be a problem with SQL Server. Do you have anything special installed?

David Hervieux

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The DB is on a Windows 2008 server, MS-Sql Server 2008 (version 10.0.2531.0), running also others DBs with no problem at this time.
Is it possible to delete the last modification in the DB, like the last modification of a session ?

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What do you mean bu last modification? Is it only on your machine that you get this crash?

David Hervieux