USer GPO not works

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Hi Support,

I´m deploying your RDM application in our environment as RemoteApp in Windows Server 2012 R2. After configured it, I created a new GPO by user to denied certain options and features in the application but it seems to be that it doesn´t work.
I denied some options like "Disable the menu File - Data Sources" but this features still appears active.
Do you think if there is some bug with this deployment?. Or maybe I´m doing something wrong...
I didn´t try to use the registry entries.

I hope you can help me to solve this issue.

Many thanks in advance.

Raúl.

All Comments (8)

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Hello,

In Help - Diagnostic, switch the the Policy tab, are any checked?

To ensure that your policy is indeed applied succesfully to your workstations please check by performing this test locally

Open an Elevated command prompt and type

gpresult /r
Do you see the name of your policy in the Applied Group Policy Objects area? (Windjammer Workstations in our example)



If its not there, the issue lies in your policy configuration in your domain. Using the registry directly is for those that do not want to manage GPOs

Best regards,

Maurice

2017-09-12_07-54-46.png

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Hi Maurice,
thanks seems to be that the policy took more time to take effect. No is working.

Another question is, how can I denied access to "Cloud Account" option?. Do you know if there is any way to do this operation via GPO?.

Many thanks in advance.
Raúl.

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Hello,

It is indeed one of the policies, its named Disable the Devolutions Cloud usage

Best regards,

Maurice

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Hi again,

I configured this restriction in the GPO but still not works. Other restrictions works as expected but this one not. As you can see in the attached screenshots I can access to this feature and try to sign in, create an account, etc.

Maybe there is something that I forgot to do?.
Could you please test it or tell me what I´m doing wrong?.

In any case, many thanks in advance.
Best regards,

Disable Cloud usage3.JPG

Disable Cloud usage2.JPG

Disable Cloud usage1.JPG

Disable Cloud usage.JPG

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Hi,
I think it's a bug. I will make sure to fix it quickly

Regards

David Hervieux

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Hi David,

thanks for your reply.
Please, let us know when this fix can be ready in order to update our version of RDM.

Many thanks,

Raúl.

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I guys,
works for me. I refresh .cfg file and seem worked.

Thanks,

Raúl.

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Hi,
This is now available in RDM 13 beta. We expect the final version in few weeks.

Regards

David Hervieux