Updating Server Information

Hello,

The feature you are looking for is called Load From Inventory;


This will automatically fill out the fields in the Information tab.

Here's an Online Help article on WMI in case you have issues with retrieving the information;
https://help.remotedesktopmanager.com/troubleshooting_wmi.htm

Best regards,

that's helped for internal servers.
Remote (via wan sit to site) is this going to be because the WMIC services?

Hello,

The Inventory Report uses WMI calls.

On the troubleshooting article, there are lines that you can use to test to see if it works

Best regards,

Hello again,

Missed that link sorry about that;
https://help.remotedesktopmanager.com/troubleshooting_wmi.htm

Best regards,