With the latest RDM update, the collapsible arrows next to each entry completely disappeared.
Regardless of the theme I select, the arrows no longer show up. I have also done a reset layout and selected all options.
I am using version 12.6.5.0
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Hello,
Thank you for the details and the screenshot.
Could you please go in the Window tab and click on Reset Layout?
Best regards,
Mark Beausejour
I have already completed a reset layout with all options selected.
Hello,
Indeed you mentioned this in your original post sorry about that.
Could you please try deleting the Layout Files (*.lyt) directly?
By default, they are in %LOCALAPPDATA%\Devolutions\RemoteDesktopManager
Best regards,
Mark Beausejour
I just deleted all of the *.lyt files in this folder and reopened the application. The theme is reset, but still no arrows.
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Hello,
In %LOCALAPPDATA%\Devolutions\RemoteDesktopManager, could you please rename RemoteDesktopManager.cfg to RemoteDesktopManager.old?
Please close RDM before renaming the file.
We would like to see if the configuration file is the source of the issue.
Best regards,
Mark Beausejour
That resolved the issue. I had to re-enter my serial number to use the software.
I verified the arrows were there. Reset several of my options (theme, dashboard, etc) and closed and reopened the application and the arrows are still there.
Thanks.