After RDM upgrade to 12.6.1.0 one user gets a really small font in RDM

After RDM upgrade to 12.6.1.0 one user gets a really small font in RDM

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Hi folks,
Last week i updated RDM client from v11.7.6.0 to 12.6.1.0 on our RemoteApp solution.
However, one user gets RDM with a really small font after the update. It's almost not readable. See attached picture.
Appdata is deleted everytime the user exits RDM.
Any idea?

RDM_Text_Small.jpg

All Comments (3)

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Hello,

Could you please go in File - Options - User Interface and uncheck the option “Disable display scaling on high DPI settings.” ?


If this doesn't help, you may try the other solutions described here;
https://help.remotedesktopmanager.com/troubleshooting_hdpiscalingissues.htm

Best regards,

Marc Beauséjour

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Hi Mark,
Thanks for the reply. I unchecked the setting Disable display scaling on high DPI settings with the user, and RDM is displaying a readable text again :)
Because RDM is used on a terminal server, can i specify the option Disable display scaling on high DPI settings in the default.cfg? This is because we work with mandatory profiles and the RDM config is wiped after the RemoteApp session is logged off. When the user starts the RemoteApp again, they will get the standard settings of the default.cfg.
Anyway, thanks so far for the solution.

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Hello,

You can add the following line below to your CFG file to specify the option as False;

<DisableHDPIAutoScaling>false</DisableHDPIAutoScaling>

Best regards,

Marc Beauséjour