404 error when trynig to create a New Package in the Custom Installer
I'm trying to make an updated installer that contains our key and everything but am getting an error.
I went to the Installer File Generator and that worked fine.
I then went to the Custom Installer Manager which opens and shows me an older version I created.
However, as soon as I click on New Package, it gives me an error.
The "Details" area shows:
Url: https://cloud.devolutions.net/api/custominstaller/getcustominstallertemplates
WebException - The remote server returned an error: (404) Not Found.
at System.Net.HttpWebRequest.GetResponse()
at Devolutions.Cloud.ApiWrapper.RestClient.c54e34fff4ff58e07690970afe18bed09[cb75a0a5d15a1ad8b8a8a5e57cca214a3](HttpWebRequest c4da66d4e934a12695b4a89ff6089eaa6)
at Devolutions.Cloud.ApiWrapper.RestClient.GetInfoMultipleDataRequest[T](String apiUrl)
at Devolutions.Cloud.ApiWrapper.CloudWebClient.GetCustomInstallerTemplates()
at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.cad8ca1c1f67056b1cc2eb8577a7d4447()
at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.c4cfebae48c715cba5241d6a671d47c8d[cb75a0a5d15a1ad8b8a8a5e57cca214a3](c46589b9d78261c2fd92b1b96ff41e67d`1 c6cc9ab02b2ea9ccd42c7c0497677bcc2, String ce54111a2f696be07240ffb02871e6867)
at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.c5f4f6c72c053c0cd60a62abeeaa43fdf[cb75a0a5d15a1ad8b8a8a5e57cca214a3](c46589b9d78261c2fd92b1b96ff41e67d`1 c6cc9ab02b2ea9ccd42c7c0497677bcc2, Boolean c1b83de17ce8f5e9f74c3df14ee979773)
at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.GetCustomInstallerTemplates()
at Devolutions.RemoteDesktopManager.Managers.RDMOManager.GetCustomInstallerTemplates(Boolean isPvm)
at Devolutions.RemoteDesktopManager.Forms.RDMO.FrmRDMOCustomInstallerEditor.c2347ee066ca3081e724ec5486501e093()
at Devolutions.RemoteDesktopManager.Forms.RDMO.FrmRDMOCustomInstallerEditor.DoInitializeComponent()
at Devolutions.RemoteDesktopManager.Forms.FrmBase.c2003f33b05659ffe7ea3546ebd6ce300()
at Devolutions.RemoteDesktopManager.Forms.FrmBase..ctor()
at Devolutions.RemoteDesktopManager.Forms.RDMO.FrmRDMOCustomInstallerEditor..ctor()
at Devolutions.RemoteDesktopManager.Forms.RDMO.FrmRDMOCustomInstallerManager.c96d770eca561bc7b1a6667ac64e10307(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e)
at DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m)
at DevExpress.XtraEditors.BaseControl.WndProc(Message& msg)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
RDM 1.jpg
Hello,
Thank you for reporting this issue. We are currently looking at it.
Best regards,
Jeff Dagenais
I was able to go to the Cloud website and create an installer that way so it is working. Just seems the RDM client itself is having the issue.
Thanks.
Hello,
Indeed, the issue seems to inside the application.
Our engineering department is still looking at the issue.
Thank you for your feedback.
Best regards,
Jeff Dagenais
Hello,
The issue of creating a custom installer from RDM should have been resolved.
Could you give it a try and provide us some feedback please.
Best regards,
Jeff Dagenais
Seems to be working now.
Thanks.