12.5.12.0 - Serial Port Entry

Hello,

We where unable to reproduce this issue using the latest beta (12.5.12.0) could you please give us some more details about what's happening on your side ?

Best regards,

Hello,

thats interesting - we started some tests and it looks like that our problem is datasource related. The issue appears on a on-premise SQL Server datasource - if we export the serial port entry, create a new datasource (xml for example), import the serial port entry, the duplication for the session works - also it is available in the New Entry Menu..

If we switch back to the SQL datasource the mentioned behaviour occurs..

Thanks!

Regards,

Min

Hi Zacharia!

Thanks - you putted us in the right direction - after some investigation we are able to resolve this behaviour - I don`t know why but now the entry is back and could be duplicated..

Here the steps that we have taken:

• checked your suggestion in Administration -> Data Source Settings -> Types -> Availability -> and the Serial Port Entry was checked

• restarted RDM, CTRL + F5 and tested the duplication on a existing entry again -> doesnt work

• back to Administration -> Data Source Settings -> Types -> Availability -> and UNCHECKED Serial Port Entry

• tested the duplication again -> doesnt work (same behaviour as before)

• back to Administration -> Data Source Settings -> Types -> Availability -> CHECKED Serial Port Entry again

• tested the duplication -> and now (I said it before - i don`t know why) it works!

• New Entry -> Serial Port is now available

• restarted RDM, CTRL + F5 and tested again to create a new entry and the duplication - both works now perfectly again!

Don`t now why but it is solved.. :cool:

Thanks!

Best Regards,

Min

Hello,

Thank you for your feedback we are glad that you could fix the issue.

Best regards !