Issues with Mouse Control When Doing a WebEx

Issues with Mouse Control When Doing a WebEx

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Hey guys,

Great product!!!

My one issue is that I use this application to control my Win7 VM. I will frequently use this VM for remote support (Cisco, Microsoft etc...) where they will control my VM when working on an issue. I know that I can right click and choose view only so I do not disturb them but if I am working on another screen there mouse movements will mess up my control of my mouse on my main machine.

I have not been able to figure out a way around this. My only option is to use Dameware which I can do a view only on and there is not mouse interruptions.

Any way around this?

Thanks,
Jon

All Comments (1)

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Hi,
I think that you could change the mouse sensitivities in the Advanced settings of your RDM session. It's a property called Minimal send interval. Try to increase the value

David Hervieux