Application lock and Windows 10 Virtual Desktops
Hi,
when application locks after inactivity timeout if I double click the tray icon in one virtual desktop that it's not the one where I've left Remote Desktop Manager opened,
I see the icon in the taskbar but I don't see the window asking for unlock password.
After that I'm unable to recover Remote Desktop Manager in any way and I have to kill it from TaskManager and re-open.
Thanks
All Comments (9)
Hello,
What version of RDM are you using?
Best regards,
Mark Beausejour
Latest version available, 12.5.11
Hello,
What type of data source are you using?
When you press the lock button at the top left of the application in the Quick Connect toolbar, this will minimize the application. Are you able to bring it back from the tray icon when RDM has been locked using that method?
Best regards,
Jeff Dagenais
Hi,
I'm not sure we can switch the virtual desktop in code. I think that you have to do it manually.
Regards
David Hervieux
SQL Server Datasource
If I lock with Quick connect icon I can restore in each virtual desktop, independently where I left it.
So seems that the problem exists only with auto-lock
What do you mean by Quick Connect icon?
Regards
David Hervieux
See attached image.
Quick Lock.png
Thank you. I will ask our Q to reproduce it.
Regards
David Hervieux
Hi Gabriele,
We have reproduced your issue, a ticket has been sent right away to our engineering team.
we'll keep you updated.
Best regards.