Inherited Credentials Loop and Subconnections

Inherited Credentials Loop and Subconnections

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Hi

I'm being asked to enter credentials, then the sub-connection, then the credentials again due to the way my connections are setup.

ServerName (as a host entry type) with credentials set to (inherited) but effectively doing a prompt from credential repository
-RDP (Sub connection of type Remote Desktop Manager)
-Powershell (Sub connection of Powershell Remote Console)

Both of the sub connections are set with Credentials: Inherited.

When launching a connection directly from the sub connection all works fine.
When launching a connection from the host entry your:
1) Prompted for Credentials from the repository. (My guess is because that is what has been configured on the host entry type)
2) The host entry has been set to prompt to pick which sub connection you wish to use
3) Prompted for credentials from the repository (My guess is because this is what has been configured on specific sub connection)

In this scenario it should only prompt once for credentials - i'd suggest using the ones that are on the sub connection rather than what is set on the host entry, specifically where its poping up a prompt to pick which sub connection you wish to use.

I've not tested what happens if you have a specific sub connection selected as the action, rather than having it set to prompt.

Regards
Adam

All Comments (5)

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Hello,

If the Host entry type is configured to be inherited, this mean that this session will look at the parent folder to get the credential. Is there some credential configured at the parent?

Could you also post some print screens so that we can understand more easily your structure and what is the issue.

Best regards,

Jeff Dagenais

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Sure.

The connections are setup like:

DomainName (as a Group / Folder of Type Domain) with credentials set to Credentials Repository - Prompt on Connection*
-ServernName (as a Host) with Credentials set to Inherit and action set to: 'Sub connection on launch' - Prompt on Connection*
--RDP (Subconnection as RDP) with Credentials set to Inherit*
--Powershell (Subconnection of Powershell Remote Console) with Credentials set to Inherit

I've included screenshots of the *'d items with a few bits redacted.

We have different credentials for different domains, so are setting that at the domain (group/folder) level and everything else is inheriting thought.

Adam

SubConnect-RDP.PNG

Server-HostEntry.PNG

Group-Domain.PNG

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Hello,

That was exactly what I needed.

Now, I see what you mean and I have been able to reproduce your issue.

A ticket has been opened to our engineering department.

Best regards,

Jeff Dagenais

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Cheers, Fantastic Product and Support as always :)

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Hi,

We've made changes to the host connection and the credential prompt should not appear twice when the sub connection uses inherited credentials. This will be available in the next patch.

Regards,

Samuel Baker