SAP GUI Addon does not forward credentials

SAP GUI Addon does not forward credentials

avatar

Hi all,

since our upgrade to Remote Desktop Manager 12.0.8.0 the SAP GUI Addon is not forwarding user credentials which are not in the private vault.
On the screenshots SAP_Credentials_Fail1.png you can see the credentials that do not work, on SAP_Credentials_Fail2.png you can see the message that follows the failed login attempt (you can see it shows hzingl which is the current rdm user, it should use admin.hzi instead). On SAP_Credentials_OK.png you can see the private-vault credentials that work, both credentials have the same content, the only difference is that the not working credentials are not stored in the private vault.

I already upgraded the SAP GUI Addon to the newest version (DLL date from 11th May 2017) with no success, do you have any idea how to fix this?

Best regards,
Hermann

SAP_Credentials_OK.png

SAP_Credentials_Fail2.png

SAP_Credentials_Fail1.png

All Comments (2)

avatar

Hello Hermann,

Thank you for the bug report. We've identified the issue-- this seems to only happen with add-ons. We've now made this fix internally. The current RDM version is 12.5.4.0, the next minor version update will contain the fix.

Regards,

Hubert Mireault

avatar

Hello Hubert,

thanks for letting me know. As soon as you make the new update available i will test it on my test clients and let you know the result.

Best regards,
Hermann