Open VPN 'Connect if unable to ping/scan' doesn't run before connect event.

RDM Enterprise 12.0.8.0
SQL data source 1.284

I have an RDP connection with the following config
General > Computer > 192.168.80.1
VPN > Open > Inherited

Parent group 'Physical Servers'
VPN > Open > Inherited

Parent group 'Emerald'
VPN > Open > Connect if unable to ping/scan
VPN > Type > Session
VPN > Settings > Session with session entry specified

VPN connection
Credentials > Credential repository with entry specified
VPN Type > Microsoft VPN
VPN name VPN1
RAS phone number 'VPN IP address specified'
Phonebook document > Phonebook entry specified
Events > Before Connect > Command line > Command: C:\Windows\System32\rasdial.exe VPN1 /disconnect


we have multiple vpn's all called VPN1 so we do not have to update the phonebook document, we just specify the IP in the RAS phone number field.
The remote networks all have different ip range, eg 192.168.50.0, 192.168.80.1 and so on

and I have confirmed if I ping 192.168.80.1 I get request timed out

When I open the RDP session
I am prompted pinging host 192.168.80.1
then pinging host for vpn connection
then connecting to 192.168.80.1 with the rotating dots before being prompted with a Connection box

I enabled the performance profiling debug log and I don't know if it is because I specified the wrong options with debug level 2369 but the log goes crazy Tree view is loading 1936 connections: when I click connect on the RDP entry Loading connections before stopping and showing:


OpenConnection: Opening VPN
OpenVPN: Finding Opener
OpenVPN: Preparing Dynamic Port
OpenVPN: vpnOpener.Open
OpenVPN: Result is Not Null
OpenVPN: Result is not opened or is ready
OpenConnection: Opened VPN
Opening in Console / Admin mode
Remote Desktop can’t connect to the remote computer for one of these reasons:

1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.
RDP - Disconnect:516 / exDiscReasonNoInfo
Remote Desktop can’t connect to the remote computer for one of these reasons:

1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.
RDP - Disconnect:516 / exDiscReasonNoInfo



It does not seem to run the before connect command or open the vpn


I have sent the trace to support if it is of any help.