I'm using a mac RDM version 4.2.1.0. Sierra 10.12.3.
Sometimes RDM stuck when the session broke, this time it had happened with SSH session. Like you see on the screenshot, it seems the RDM tries to reconnect. I also noticed this problem with RDP sessions.
Report error log and screenshot are in the attachment.
Screenshot at Apr 21 10-29-14.png
error_stack.txt
Hi,
I have assigned this to our dev. He will be able to look into it soon.
Regards
David Hervieux
This had happened again. This time with RDP. I had internet loss at night and when I came at work I found this:
https://drive.google.com/open?id=0B_NTEonwie7_NFVXcG1MTEZSbFk
Time elapsed from internet loss was 6 hours.
I had to do Force quit, because app didn't respond.
error_log.txt
Hi,
Was your computer in sleep mode? I've seen this kind of situation where RDM would hang indefinitely after waking, but usually, it is regardless of any sessions being open.
I'm not sure what you mean by broke in your previous post. Are your sessions losing their connections to their hosts? I've been trying to just disconnect the connection to the network while having an RDP session open, but I'm just getting a "The peer connection was lost." error. Is there anything else particular to those situation when RDM start to hangs?
Best regards,
Xavier Fortin
My mac was not in sleep mode. This option is disabled.
Yes, you are right. I meant that my session losing their connections to their hosts. Sometimes I see "The peer connection was lost.", in other cases the RDM hangs. Maybe one of the particular situation, when we have internet connection lost. In this case all sessions in RDM should try to reconnect?
Well, in the case of RDP session, you should get the "The peer connection was lost." and for SSH, the terminal would appear unresponsive until the connection to the host is restored. Each sessions have their own way of handling lost connection to their host.
We'll try to find this issue, but the random nature of it makes it extremely hard to reproduce.
Best regards,
Xavier Fortin