IE 11 Extension no longer working shows "Is not Connected"
IE 11 Extension no longer working shows "Is not Connected",
IE version is 11.0.960015617
Odd thing is if I open IE outside of RDM is shows extension as connected. open a http link from RDM and IE states not connected!
Addon is enabled in IE. Browser extension is ticked in the http config in RDM.
What have I missed?
Thanks
All Comments (1)
Hi,
Do you use Devolutions Web Login or the legacy browser extension?
What is your RDM version?
Does it stop working recently on your machine? Is it happening on all websites?
Can you do these following steps:
1. Open the profiler (Located under the Help tab in Remote Desktop Manager)
2. Go to the "Debug Only" tab in the Profiler window
3. Write 19 in the debug level field
4. Go to a website that has a session where the "Enable web browser extension link" is checked
5. Right click on the username field
6. Click on "Fill username and password" in the context menu
7. Send me the trace in the profiler.
Best regards,
Olivier Désalliers