RDM steals focus and application crashes often

RDM steals focus and application crashes often

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so im experiencing several issues with devolutions RDM.

First im having issues, with "Arrow keys and Right Shift", the first time i use these works fine.
On the second click the the focus jumps to the server list in RDM GUI.

And also when i Copy to my own clipboard the application crashes.

Im running the latest build of Windows 10 pro

Opdate: Tab is also effected

All Comments (24)

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What RDM version do you use?

Regards

David Hervieux

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3.0.16 free

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Do you have anything in the application logs?

Regards

David Hervieux

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Sorry I have not replied, I haven't used it since.
I will be using it again tomorrow and will supply logs.

Where should I send them

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You can send me a private message.

Regards

David Hervieux

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Also my mouse scroll is inverted, are there any windows 10 issues i should know about ?

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also i have sent you some logs

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Could you verify if you get the same problem with RDCMan?

David Hervieux

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Do you use FreeRDP?

David Hervieux

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Yes im using the free Edition of remote desktop manager

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The Enterprise version is working much better, no loss of focus or crashes as of yet.
Mouse and keyboard functions as expected.

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What RDM Entrerprise have you tried?

Regards

David Hervieux

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I mean for the RDP engine, have you changed for FreeRDP instead of RDP 8 for example?

Regards

David Hervieux

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No just using the built-in mstsc in Windows 10

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What RDM Enterprise version have you tried?

David Hervieux

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its the latest version downloaded today 12.0.8.0
Cloned the local database from the free version into the enterprise version, no problems at the last few hours (on enterprise edition)

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Could you give a try to the latest RDM Enterprise beta?

https://remotedesktopmanager.com/Home/ThankYou?f=RDMsetupBeta

Regards

David Hervieux

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Hi,
I have made a fix for the Free Edition from the details of your log. I'm pretty sure this is now fixed.

Regards

David Hervieux

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the latest version of rdm free 3.017.0 still crashes, this time during key inputs.
I have sent you new logs

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You can come back to Default instead of FreeRDP. I have assigned the error to one of our dev.

Regards

David Hervieux

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I dont use freerdp, not sure why you think that.

Regardless to clarify:

Remote Desktop Manager Free 3.0.17.0 is unusable for me due to frequent crashes and loss of focus, logs have been sent to you.
Remote Desktop Manager Enterprise 12.0.8.0 Works just fine

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This is really strange. The error report contains some code specific to FreeRDP. I will investigate.

Regards

David Hervieux

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Any update, my enterprise trial expires in 18 days and the free version is unsuable

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Hi,
We have made a new beta release for RDM Enterprise and also for the Free Edition. Both contains the fix for the error found in your logs.

Regards

David Hervieux