Issues after updating to 12.4.4.0
Hi!
I've updated from version 12.0.11.0 to the latest 12.4.4.0 and noticed several problems with sessions and credentials...
Offline mode:
If I start the application directly in offline mode no entry is displayed even if I then go in online mode.
While online I've to CTRL+F5 to show entries.
If I start the application in online mode all entries display, but if I then go offline and back online all entries disappear again. Going back and forth a couple of times all entries get back again...
Filter:
In online mode if I use the filter sometimes it works as expected but soon as I clear the filter all entries disappear.
Instead frequently while online the filter finds nothing and all entries disappear.
If I've a session open this doesn't happen until I close the session.
In offline mode there's no issues with the filter.
Entry properties:
When I click on properties for a session or a credential entry, a small progress bar with "Migrating data content to version 1.1" appear briefly but the property window doesn't appear...
I've two PCs (work and home) and have the same problems...
Into the logs there's nothing relevant.
Best regards.
All Comments (6)
Hi,
Thank you for the error report. I will assign this to our dev.
Regards
David Hervieux
I'm assuming you're using a SQL Server data source. Correct?
Best regards,
Stéfane Lavergne
Yes!
Hello,
We are unable to reproduce your issues on our environment.
Are you available for a remote session? We want to check your configuration and to know how you are able to reproduce the issue.
Please contact us at support@devolutions.net and we will send you the information to schedule the appointment.
Best regards,
Érica Poirier
Hello,
@everyone, this issue was related to the Caching mode set to Simple. After changing it to Intelligent, RDM is much more stable. We will wait the feedback of Logharn to see if this resolve completely the issue.
Best regards,
Érica Poirier
Hi!
I've worked for two days without issues after the caching mode change, so problem solved!
Erica, thank you for your remote support.
Anyway when you found "Simple" in the caching mode I tried to remember why it was there...
I found a three years old thread where I tell why I changed it :P
(I think that after three years that issue is gone :D)
Best regards!