Templates not visible
Hi,
I created some shared templates. If I open remotedesktopmanager on the sql server I see all 7 templates.
If I open remotedesktopmanager from my own pc/client only 4 shared templates are visible.
We are using SQL Server as datasource and the connection points to the same sqlserver and database.
Regards Torben
All Comments (4)
What RDM version do you use? Could you try a Ctrl+Refresh?
Regards
David Hervieux
12.0.8.0 on the server where it works and only 12.0.5.0 (local pc) where some of the templates are missing.
Just upgraded the local pc to 12.0.8.0 but did not help.
Now i uninstalled it completely and reinstalled it at problem is gone.
Lets close the case for now :-)
Hi!
We've got the Version 11.7.6.0 with a SQL-Database and round about 50 Users.
I created new shared templates in rdm (as a Administrator) and deleted the old one.
But now, all the users (expect my user) see the "old" and the "new" templates!
What's the reason and how can I enforce the deletion of the templates on all clients?
@Martin Le,
Could you ask to one of your colleague to do a CTRL + Refresh to refresh the local cache to see if the old templates that you have deleted disappear.
Best regards,
Jeff Dagenais