Unable to Connect to Data Source

Unable to Connect to Data Source

avatar

I can connect fine from a Windows box using the exact same credentials. I'm running version 4.1.0.0. The error says:






The details of the error are:





















All Comments (11)

avatar

I should add that the "Test Server" and "Test Database" buttons both work and say successful when I click them.

avatar

Hello,

What type of data source are you using?

Could you post a print screen of your data source configuration (File -> Data Sources).

Best regards,

Jeff Dagenais

avatar

SQL server. I don't want to reveal any site specific information so I've changed the host, domain, and user but everything else is the same.

Screen Shot 2017-02-17 at 1.12.44 PM.png

avatar

Hello,

In the Server field, could you try to enter the IP address of the SQL Server instead of the hostname.

In the Domain field, could you just enter domain instead of domain.com.

Best regards,

Jeff Dagenais

avatar

Same results. The test buttons are successful but the error message is the same when trying to connect to the Data Source.

avatar

Hello,

On RDM Windows, you are using Integrated Security right?

Best regards,

Jeff Dagenais

avatar

Correct, but on Windows when you use Integrated security it doesn't ask for user credentials like the Mac version does.

avatar

Hello,

Exactly, Integrated Security is not hanlded the same way on a mac computer.

I would need to verify this error with our engineering department and get back to you.

Best regards,

Jeff Dagenais

avatar

Hi Mike,

I've sent you a private message. Could you look a it and answer it?

Best regards,

Xavier Fortin

avatar

Hi Mike,

This version should fix your issue:
https://www.dropbox.com/s/do6pf9eqi2umu0a/Devolutions.RemoteDesktopManager.Mac.4.1.0.1487707627.dmg?dl=0

Could you try it to confirm?

Best regards,

Xavier Fortin

avatar

Yes, that worked. Thanks!